Frequently Asked Questions

SecuriMail is a privacy-first email masking platform. We create disposable email addresses (masks) that forward to your real inbox, keeping your actual email hidden from the services you sign up with.

When you sign up for a service, you give them a SecuriMail mask (like shopping-4k2@mask.securimail.io) instead of your real email. Emails sent to that mask are forwarded to your real inbox. If that service starts spamming you or gets breached, you simply disable the mask.

Yes! We offer a free plan with 2 masks, tracker blocking, and basic spam filtering. Paid plans offer more masks, AI features, and advanced threat protection. See our pricing page for details.

Yes. SecuriMail works with any email provider: Gmail, Outlook, Yahoo, ProtonMail, or any other service. Emails sent to your masks are forwarded to whatever email you provide during signup.

Three things: AI-powered features (categorization, summaries) that use headers only by default, advanced threat protection (CDR, phishing detection), and privacy-first architecture where email content is processed in-memory and never stored.

Free: $0 (2 masks), Basic: $1.99/month (10 masks), Pro: $3.99/month (25 masks + AI categorization), Pro Premium: $5.99/month (unlimited masks + AI summaries + threat protection). Annual billing saves 20%.

Yes, you can upgrade or downgrade at any time. Upgrades take effect immediately. Downgrades take effect at the end of your current billing period.

If you exceed your monthly forwarded email limit, emails will be queued until the next billing cycle or until you upgrade. You'll receive a notification before reaching your limit.

Yes, we offer a 30-day money-back guarantee for new subscriptions. If you're not satisfied, contact support within 30 days for a full refund.

Our free plan is essentially a free trial. Use it as long as you want. When you're ready for more features, upgrade to a paid plan with our 30-day money-back guarantee.

We process email content in-memory only for security scanning and spam filtering, then immediately forward it to your inbox and discard it. We never store plaintext email bodies. AI features use headers only by default. Full content analysis is opt-in and ephemeral.

We use TLS 1.3 encryption in transit (enforced by Cloudflare) and AES-256-GCM encryption for any stored content. Email content is processed in-memory and never stored in plaintext. We undergo regular security audits and penetration testing.

No. The connection between your mask and real email is encrypted and never exposed. Even if someone knows your mask, they cannot determine your real email address.

Privacy-first means we process email content in-memory only. We scan for threats, forward to your inbox, then immediately discard it. We never store plaintext email bodies. If you enable archiving, content is encrypted with AES-256-GCM using per-user keys.

Yes. We exceed GDPR requirements with our privacy-first architecture. Email content is processed ephemerally and never stored in plaintext. You can exercise all your data rights (access, deletion, portability) directly in your account settings or by contacting our DPO.

Passkeys use public-key cryptography and are stored securely on your device. They're phishing-resistant because they only work on legitimate SecuriMail domains. Even if our servers were compromised, attackers couldn't use your passkey because they never have access to your private key.

Our AI automatically sorts incoming emails into categories like Promotional, Transactional, Newsletter, Social, and more. This helps you focus on what matters and batch-process less important emails.

For each email, our AI generates a brief summary with key action items extracted. This uses privacy-preserving techniques. The AI processes content ephemerally, and we never store plaintext email bodies.

Many emails contain invisible tracking pixels that tell senders when you open an email, your location, and device info. We strip these trackers before emails reach your inbox.

Yes! With our reply-from-mask feature, you can respond to emails and the recipient only sees your mask address, not your real email. Available on Basic plan and above.

CDR is an advanced security feature that deconstructs email attachments, removes any potentially malicious code, and rebuilds clean, safe versions. Available on Pro Premium.

Passkey login lets you sign in using Face ID, Touch ID, or Windows Hello instead of a password. It's more secure because there's no password to steal, and more convenient because you just use your fingerprint or face. Available on all plans.

Yes! We support OAuth login with Google and Microsoft accounts. This makes signing up and logging in faster while maintaining security. You can link multiple providers to one SecuriMail account.

The SecuriMail dashboard features customizable widgets showing your email stats, threat detection, mask activity, and more. Free users get 4 widgets, Pro users unlock 9 widgets, and Pro Premium users get all 12 widgets including advanced analytics. All widgets support drill-down modals for detailed insights.

Our browser extension works with Chrome, Firefox, Safari, Edge, and Brave. One-click mask generation works on any website.

Yes! API access is available for Pro and Pro Premium users. Pro users get 3 API keys with 60 requests per minute. Pro Premium users get 10 API keys with 300 requests per minute. Available scopes include masks:read, masks:write, masks:delete, account:read, and stats:read.

SecuriMail works with any email provider that can receive forwarded emails: Gmail, Outlook, Yahoo, ProtonMail, iCloud, and more.

We support attachments up to 25MB per email. Emails with larger attachments will be rejected with a notification to the sender.