Frequently Asked Questions

SecuriMail is a privacy-first email masking platform. We create disposable email addresses (masks) that forward to your real inbox, keeping your actual email hidden from the services you sign up with.

When you sign up for a service, you give them a SecuriMail mask (like shopping-4k2@mask.securimail.io) instead of your real email. Emails sent to that mask are forwarded to your real inbox. If that service starts spamming you or gets breached, you simply disable the mask.

Yes! We offer a free plan with 2 masks, tracker blocking, and basic spam filtering. Paid plans offer more masks, AI features, and advanced threat protection. See our pricing page for details.

Absolutely. SecuriMail works with any email provider—Gmail, Outlook, Yahoo, ProtonMail, or any other service. Emails sent to your masks are forwarded to whatever email you provide during signup.

Three things: AI-powered features (categorization, summaries) that work without compromising privacy, advanced threat protection (CDR, phishing detection), and true zero-knowledge architecture where we literally cannot read your emails.

Free: $0 (2 masks), Pro: $4/month (25 masks + AI categorization), Pro Premium: $8/month (unlimited masks + AI summaries + threat protection). Annual billing saves 17%.

Yes, you can upgrade or downgrade at any time. Upgrades take effect immediately. Downgrades take effect at the end of your current billing period.

If you exceed your monthly forwarded email limit, emails will be queued until the next billing cycle or until you upgrade. You'll receive a notification before reaching your limit.

Yes, we offer a 30-day money-back guarantee for new subscriptions. If you're not satisfied, contact support within 30 days for a full refund.

Our free plan is essentially a free trial—use it as long as you want. When you're ready for more features, upgrade to a paid plan with our 30-day money-back guarantee.

No. Our zero-knowledge architecture means your email content is encrypted with keys we don't have. We literally cannot read your emails—even if we wanted to, even if compelled by law.

We use TLS 1.3 encryption in transit and AES-256 encryption at rest. Your email content is encrypted with zero-knowledge encryption. We undergo regular security audits and penetration testing.

No. The connection between your mask and real email is encrypted and never exposed. Even if someone knows your mask, they cannot determine your real email address.

Zero-knowledge means we encrypt your data in a way that we don't hold the keys. We can store and forward your emails without ever being able to read them. Your privacy is mathematically guaranteed.

Yes. We exceed GDPR requirements with our zero-knowledge architecture. You can exercise all your data rights (access, deletion, portability) directly in your account settings or by contacting our DPO.

Our AI automatically sorts incoming emails into categories like Promotional, Transactional, Newsletter, Social, and more. This helps you focus on what matters and batch-process less important emails.

For each email, our AI generates a brief summary with key action items extracted. This uses privacy-preserving techniques—the AI processes your email content without us ever having access to it.

Many emails contain invisible tracking pixels that tell senders when you open an email, your location, and device info. We strip these trackers before emails reach your inbox.

Yes! With our reply-from-mask feature, you can respond to emails and the recipient only sees your mask address, not your real email. Available on Basic plan and above.

CDR is an advanced security feature that deconstructs email attachments, removes any potentially malicious code, and rebuilds clean, safe versions. Available on Pro Premium.

Our browser extension works with Chrome, Firefox, Safari, Edge, and Brave. One-click mask generation works on any website.

API access is coming soon for Pro Premium users. You'll be able to programmatically create masks, list masks, and retrieve email statistics.

SecuriMail works with any email provider that can receive forwarded emails. Gmail, Outlook, Yahoo, ProtonMail, iCloud—if you can receive email there, SecuriMail can forward to it.

We support attachments up to 25MB per email. Emails with larger attachments will be rejected with a notification to the sender.